Fleet Feet Poughkeepsie Exchange Policy

At Fleet Feet Poughkeepsie we are committed to helping you achieve the right fit. Please understand that as a small locally owned business and leader in the local running community, returns are costly to our business. Following are the details of our generous 60-day customer care policy: 

• Spikes, sale shoes, limited-edition shoes, and Birkenstock sandals are FINAL SALE unless there is a visible manufacturer defect.
  • All other footwear can be exchanged or returned for store credit. To receive a refund, footwear must be returned UNWORN, in the original box, and with the original insoles and laces.  
• Items other than footwear and insoles such as apparel, accessories, and electronics must be in their original, unworn/unused/unopened sellable condition with the tags attached to be eligible for an exchange or a refund. 
  • All sale/clearance apparel and accessories are FINAL SALE.
• Nutrition items are FINAL SALE.

To offer the best shopping and product-exchange experience to our customers, we reserve the right to determine whether a product is in unworn/unused/unopened, sellable condition and limit the number of exchanges/returns if we have reason to suspect misuse of our policy.