Frequently Asked Questions

1. When do I need to replace my running shoes?
Running shoes are generally built to last 300 to 500 miles. By that time, the cushioning and support features of the shoe have begun to break down significantly. A runner logging 20 miles per week should expect to get a new pair of shoes every four to six months.

 

2. Do I need to bring anything with me when I am ready to buy new shoes?
Bring in your current running or walking shoes. If you wear orthotics or another type of insert, bring those too. You can bring your favorite pair of socks, or use one of our try-on pairs if you'd like to try a new brand.

 

3. Why do you watch me run/walk?
We are looking at your foot strike and gait to evaluate the mechanics of your stride, which in turn helps us evaluate the fit and type of shoe that is best for you.

 

4. Why can’t I just pick a shoe with nice colors?
When it comes to running and walking shoes, you must choose function over fashion. We’ll bring you a selection of shoes that best suit your foot and activities.

 

5. What is the price of a pair of shoes at your store? 
Our shoes range from $140 to $180, with most falling right around $150. While you can find cheaper shoes at big box stores, we only choose to carry styles that will give our customers the quality and cushion necessary for a great experience. 

 

6. Why do I need a running shoe? Can’t I just run in my favorite sneakers?
Running shoes are built to support and cushion your foot during the specific acts of running and walking. While running, the impact of each foot strike is three to five times your body weight!

 

7. I walk - is it OK to wear a running shoe?
Yes. In fact, we recommend it! Running shoes offer a wider variety of cushioning and support features than cannot be found in casual shoes. 

8. Why is my running shoe size bigger than the size of my dress shoes?
Running shoes are sized differently than other shoes, even other athletic shoes. You also need about a thumb’s width of room between your longest toe and the front of the running shoe for the footwear to function properly. Expect your running or walking shoes to be anywhere from a half size to a full size larger than your other shoes. Sizing can also vary from brand to brand, as well as style to style within the same brand.

 

No.  Because our employees are highly trained, we are able to provide a quality fitting for your shoes, inserts, bras, and other products.  Exceptional service is our focus and to continue to provide you with the best, we choose to sell our products at the standard competitive price for the industry.

Yes!  We offer runs/walks and events to encourage healthy lifestyles by people of all ages and abilities. We frequently have (and encourage) walkers attend.

 

Arrive 15 minutes early to fill out a one-time waiver.  Coming prepared for a good workout and great fun is also a requirement. 

 

Check out our Training Programs tab at the top of our website for a listing.  We have training programs for various distances/abilities year round and we'd love to see you at our next one!

1. I wear a large size, do you have a bra for me? 

Most likely. The Moving Comfort bras we carry will fit up to a 44 DD (in some styles an E or DDD).  We also carry the Enell bra, which will fit women up to a DDD in all sizes, the largest being a 52DD.  They also offer an option to custom order if a standards size doesn't fit.

 

Sports bras will last about 60 washes (6-12 months for most bras).  Repeated washing will eventually wear down the spandex and elastics in the band, making the original snug (and supportive) band stretchy and unsupportive! 

1. Do socks matter?
Yes! Look for socks made of moisture wicking acrylic or polyester blends, such as Coolmax. These fabrics absorb and move moisture, keep feet dry, hold their shape and help prevent blisters. Cotton socks get wet and stay wet. This causes friction, which contributes to hot spots and blisters.

 

Yes! Everyone is encouraged to sign up for the Fleet Feet Milestones rewards program. In addition to receiving a birthday coupon, members earn points on every purchase that add up to rewards vouchers to spend in-store or online. It's free and easy to sign up!

 

All staff members go through an extensive and ongoing training process that involves lower leg anatomy and biomechanics, gait analysis, injury prevention / intervention, and learning the ins and outs of all our shoe brands. While we are not doctors, we do aim to fill the vital role of providing a comprehensive shoe fitting with exceptional service.